Please note: Our
San Francisco branch is temporarily closed due to flooding. We apologize for
any inconvenience. The SF branch ATM remains operational. You may also visit
our closest branch in Palo Alto at 490 California Ave. or do your banking
through Tech CU’s Virtual Branch by clicking on the "Make an Appointment" button below. Tech CU’s Online Banking and Mobile Banking app are also
available and all our ATMs are operational. If you have any questions, please
don’t hesitate to reach out to us at (800) 553-0880.
Simply enter the Tech CU Mobile URL - https://m.techcu.com/ - into the browser of your Internet-enabled smartphone. An Online Banking username and password is required to access Tech CU Mobile. If you aren't already a registered user of Online Banking, you can register here.
When accessing Tech CU Mobile for the first time, a one-time PIN will be issued as an additional security measure and will be sent to the email you have on file with us. To complete registration, you will need to append the one-time PIN received via email to complete verification and registration.
For a richer experience, you can also download our iPhone or Android native mobile applications by clicking on the "download" link presented at the bottom of the login page or by visiting the Apple App Store or Android Marketplace directly.
Tech CU Mobile allows you the ability to view account balances, view transaction history, transfer funds, pay bills through Bill Pay, view account transaction history graphs, find Surcharge-Free ATMs, Tech CU Branch Locations, Deposit Taking ATMs, and CU Service Centers and view secure messages.
To enroll in Tech CU Mobile, you must be registered with an Online Banking username and password. If you aren't already a registered user of Online Banking, you can register here.
Yes. Tech CU Mobile is a free service; however, you may incur additional charges from your cellular carrier and depending on which mobile application you use, your carrier may charge you for SMS text messaging or data services. Check with your individual carrier for details.
Yes. Tech CU Mobile Banking is encrypted using the Wireless Transport Layer Security (WTLS) protocol, which provides the highest level of security available today. Additionally, all data is encrypted by industry-standard 128-bit SSL encryption preventing cell phone "scanning" or other attempts to eaves-drop on a transmission. No account information is stored on your phone and account numbers are masked. Both our WAP and downloadable native applications for the iPhone and Android have been certified appSecure by viaForensics (reference link to certification page - might also need to state the date of secured).
Your session will remain active as you use Tech CU Mobile, however you will be logged out after 5 minutes of inactivity.
Yes, currently up to 10 mobile devices can be registered with Tech CU Mobile.
Please contact a Tech CU Member Services Representative by sending a secure email message through Online Banking, calling us at 800-553-0880 or by visiting a Tech CU Financial Center. You can also send secure messages and feedback by clicking on the message tab within the Android, iPhone and iPad apps.
Immediately contact your mobile carrier if your phone is lost or stolen and they will suspend your service. A valid Online Banking username and password is required to access information. It is advised that you should not store passwords, account numbers or PINs on your mobile device.
Currently the list of countries in which the Tech CU Mobile applications are offered from within the Android Marketplace include:
AUSTRALIA, AUSTRIA, BELGIUM, BRAZIL, CANADA, DENMARK, FINLAND, FRANCE, GERMANY, HONG KONG, INDIA, IRELAND, ISRAEL, ITALY, JAPAN, MEXICO, NETHERLANDS, NEW ZEALAND, NICARAGUA, PHILIPPINES, POLAND, ROMANIA, RUSSIA, SINGAPORE, SOUTH AFRICA, SPAIN, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, UNITED KINGDOM, UNITED STATES
Currently the list of countries in which the Tech CU Mobile applications are offered from within the Apple App Store include:
AUSTRALIA, AUSTRIA, BELGIUM, BRAZIL, CANADA, CHILE, CHINA, COSTA RICA, DENMARK, EGYPT, EL SALVADOR, FIJI, FINLAND, FRANCE, GERMANY, HONG KONG, INDIA, IRELAND, ISRAEL, ITALY, JAPAN, MEXICO, NETHERLANDS, NEW ZEALAND, NICARAGUA, PAKISTAN, PERU, PHILIPPINES, POLAND, REPUBLIC OF KOREA, ROMANIA, RUSSIA, SAUDI ARABIA, SINGAPORE, SOUTH AFRICA, SPAIN, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, TURKEY, UNITED ARAB EMIRATES, UNITED KINGDOM, UNITED STATES, VENEZUELA
Tech CU Mobile Deposit allows you the ability to electronically deposit checks from iPhone®Opens a new window , iPad® (iPad 3)Opens a new window , iPod Touch®Opens a new window and Android®Opens a new window devices using the Tech CU Mobile Banking application.
You will receive an onscreen confirmation indicating that the deposit was completed successfully. Checks deposited during non-business hours will be posted the next day by 9:00 am Pacific Time.
Submitted deposits are subject to review before they are considered final. The first $225 is available immediately.
You can also check your Tech CU Mobile Deposit transaction history and check images directly from the mobile banking application. Please see Tech CU's Funds Availability Policy (PDF)Opens a new window for more information about deposits.
There are a few common errors that may cause your deposit to be rejected:
Tech CU recommends that you retain a deposited check for 60 days. After this time, you can destroy or shred it.
Simply login to Online Banking , select "Text Banking" (top menu bar) and add up to 3 mobile numbers.
You will receive a text notification from 86020 with a security code to complete enrollment. Enter in the security code to finish enrollment. You will receive a welcome text message with menu help commands.
Login to Online Banking, select "Text Banking" (top menu bar) and choose "Deactivate" from the "Enrolled Phones" section and follow the prompts to unsubscribe from service.
Alternatively, from your smartphone's Text messaging, send STOP to 86020 to unsubscribe from service.
The following is a list of common Text commands:
Yes, you can use your Tech CU credit and debit cards with all three options: Apple Pay, Android Pay and Samsung Pay. Pay for daily expenses while keeping your financial information safer than ever.
Visa plans to make "Last Transaction" history available to debit issuers mid-April 2015.