As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
We’ve made it easy to schedule an appointment with an expert. You pick the time and location that’s convenient for you. We’ll do the work — all you need to do is show up. You even have the option of scheduling a phone appointment. Cancel or modify your appointment online as well.
And, you can reserve a conference room to hold a business meeting or conference call, along with Hoteling Stations where you simply plug in your laptop and connect with our free wi-fi. Available at our Fremont, San Jose or San Francisco branches.