ABA/Routing #121181976
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We are excited to bring you an updated digital experience! Please see details and instructions to login to the new experience here.
Home > Digital Banking Upgrade
Download the app, log in for the first time, take a look at our Topics, and review our FAQ.
We will be launching Zelle® soon and will provide more details once it becomes available.
Improved look and feel
Seamless Experience
Digital Payments
Financial Wellness tools
Your banking experience just got even better with a seamless experience and easy to find features across your mobile phone and desktop. It’s not an update, it’s an upgrade! Whether on-the-go, from home or your office, you can bank more easily without skipping a beat. Plus, with our enhanced security and protection, your peace of mind is our top of mind.
Are you ready for the upgrade? Watch the video.
Ensure you have your existing username and password and that the email address and phone number on file are up to date. If you are currently using digital banking through our Personal Banking login or our Tech CU Mobile Banking app, you can use our new digital platform. Review our FAQ.
We’re here to answer questions and provide support, as always. For questions, reach out to the Member Contact Center at 800-553-0880 or via secure message from online banking or through the mobile app. You can also visit a Tech CU branch or schedule an appointment with our Virtual Branch Team.
Follow these instructions to find and download the app.
Follow these instructions to complete your first login.
Tech CU will switch to Express Web Connect. Downloads will be unavailable for five business days after 2/11/2025.
Tech CU will switch to Web Connect. Downloads will be unavailable for five business days after 2/11/2025.
You can customize your alerts to best suit your needs.
The Transfers page now allows you to move money in several ways.
We heard your feedback and are shifting to a more modern, secure, and user-friendly platform that provides you with a seamless experience between all your devices.
The digital banking platform upgrade will be completed in early 2025. Keep an eye out for additional detailed communications in the coming weeks.
Ensure you have your existing username and password and that your email address and phone number on file is up to date. If you don't remember your current password, you can use the “Forgot Password” link to reset your password.
Key benefits include:
The new platform supports the latest two versions of browsers and mobile operating systems listed below. Staying up to date on the latest browser and mobile OS releases ensures your member experience is as secure as possible.
Supported Browsers: Chrome, Firefox, Edge, Safari (two latest versions)
Supported Devices: Android 12 and higher, iOS 15.0 and higher
We are not currently making any changes to these platforms. Business members can continue to access them as they do currently. Please keep an eye out in the coming months for exciting updates to these platforms.
If you are currently using our Personal Banking login for online banking and our Tech CU Mobile Banking app, then you can use our new digital banking platform. If you are not an active user on our current digital platform, you will have an opportunity to register for the new platform. You will need your member number and other personal information to register.
You can access our platform through two primary methods:
Troubleshooting steps:
After logging in with your current credentials, you can update your personal information by navigating to Settings > Security and editing the necessary fields.
Yes, joint members can now access the digital banking platform. Each joint member will have their own login credentials to view and manage the accounts they are joint on. Joint members must have their email and phone number on file with TechCU.
You can update your profile information, such as profile image, nickname, time zone, etc, in the Settings widget. You can also view recent login activity within the Profile tab of the Settings widget.
Multi-factor authentication (MFA) is a security feature that requires more than one method of authentication to verify your identity. You can update your verification code preferences (Email, SMS, and Voice Call) in the Security section of the Settings widget. You can also toggle the requirements for MFA on and off for each login in that same widget.
You can update the address, email, and phone number you have on file by navigating to the Contact section of the Settings widget.
You can edit your account details in the Accounts section of the Settings widget. By clicking on the specific account whose details you wish to modify, you can change the account nickname (Shares Only), account color, and even hide the account from the Dashboard and Accounts tab. In that same section, you can also reorder the display of your accounts in the Dashboard and Accounts tab.
Any existing transaction alerts will need to be re-established on the new platform. Alerts can be found under Services & Support.
If you are an active user on our current platform and use our payment features, your payment information will be transferred over. If you are not an active user on our current digital platform, you will have to enroll in those payment services.
Zelle® is coming soon! Please go to our Zelle FAQ page to learn more about how it will work upon launch.
This may indicate that your email address or U.S. mobile number have been used to enroll with Zelle at another bank or credit union. If you would like to move your email address or U.S. mobile number from the financial institution where you initially enrolled with Zelle, you can click 'Transfer' when prompted during the Zelle enrollment process and confirm the desired changes. Alternatively, you may also use an email or phone number that has not been used previously to enroll with Zelle.
Please go to our Zelle FAQ page to learn more.
You can continue to make Bank to Bank transfers (ACH transfers) on the new platform. This is no longer a separate menu item.
Yes, Bill Pay payees and payment history will transfer over. If you have multiple Bill Pay accounts, they will be merged into one. This will allow visibility to all payees under one username and login.
Card Controls is now 'Card Management ' in Online & Mobile Banking. You no longer require the separate Card Manager app to access this feature. Features include:
Yes, after the conversion you will still have eDocs available in digital banking. You will be able to view, download, and print statements and notices at any time. If you are currently subscribed to eDocuments, you will not need to resubscribe in the new platform.
Yes, tax notices will be delivered electronically through digital banking, similarly to statements. To find tax documents, navigate to Accounts > Statements & Documents > Tax Documents. You can download and print physical copies for your records.
We're experiencing higher call volumes and are:
Contact methods:
We will no longer support Direct Connect for Quicken/QuickBooks; however, you will be able to continue downloading to Quicken using Express Web Connect and QuickBooks using Web Connect. Please click on the respective link below for timing and instructions to convert:
We employ:
Remember to regularly update your app and keep your login credentials confidential. If you notice any suspicious activity, contact our support team immediately.
Call us anytime800-553-0880
New loan inquiries877-988-0471