Online Banking FAQs - Tech CU
  • Online Banking FAQs

    Find the answers to everything you need to know about Online Banking.

    Online Banking FAQs:

    [+] What are the requirements for Tech CU Online Banking?

    [+] What costs are involved?

    [+] What types of accounts can I access?

    Browsers and Security FAQs:

    [+] Is Tech CU Online Banking Secure?

    [+] Is the homepage login area secure?

    [+] How do you ensure my Login Security?

    [+] How do authenticate me as an Online Banking user?

    [+] How do I know I am at the legitimate Tech CU Online Banking?

    [+] How do you ensure transaction security?

    [+] How can I send you a secure email?

    [+] Can my account be blocked from access over the Internet?

    [+] Which browsers can I use to access Online Banking?

    [+] Online Banking is not displaying properly. What should I do?

    [+] After logging in successfully, I have difficulty bypassing the Profile Confirmation page. What should I do?

    Send Money Powered by PayPal FAQs:

    [+] How does Send Money Powered by PayPal work?

    [+] Do I need a PayPal account to send money with Send Money Powered by PayPal?

    [+] Does the person I'm sending money to need to have a Tech CU account?

    [+] Does the person I'm sending money to need a PayPal account?

    [+] How do recipients actually get the money?

    [+] What happens if I send money, but the recipient doesn't get it?

    Bill Pay FAQs:

    [+] What are the requirements for Bill Pay and how do I enroll?

    [+] How do I cancel Bill Pay?

    [+] Are there any fees for using Bill Pay?

    [+] How do I set up my payees and bill payments?

    [+] How do I check the status of paid bills?

    [+] What types of bills can be paid using Bill Pay?

    [+] Are the payments paid, electronically or by check?

    [+] What happens if I don't have enough money in my account to cover the Bill Pay transaction?

    [+] Is overdraft protection available?

    Quicken and QuickBooks FAQs:

    [+] What are my options to connect with my Quicken software?

    [+] What versions of Quicken does Tech CU support?

    [+] What versions of Quicken does Tech CU support?

    [+] What is changing for Direct Connect Users?

    [+] How current is the information I download to Quicken?

    [+] How much does it cost to access my Tech CU account information through my financial software?

    [+] What login credentials do I provide to access my Tech CU accounts in Quicken using direct connect?

    [+] Can I pay my bills with my Tech CU account using Quicken?

    [+] How do I export my account information to Quicken using Tech CU Online Banking?

    [+] What kind of technical support does TechCU provide for Quicken?


Give Us a Call

We look forward to chatting with you.

(800) 553-0880

View Our Contact Info

Visit Us in Person

We’re here to serve your needs in person at our San Jose Headquarters. Visit us at 2010 N. First Street, San Jose, CA 95131.
Get Directions

Want More Info?

All you need to do is send us an email about what you're interested in and we’ll answer your questions.
Request More Information

[+] Feedback