As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
It is a rewards program offering points on qualifying purchases, which can be redeemed for such items as gift cards, airfare, hotels, cash, merchandise and travel packages.
Once you activate your Tech CU Visa Signature® Credit Card, you will automatically earn points on your purchases.
Every time you use your Visa Signature Credit Card, you will earn one and a quarter (1.25) points for each dollar spent. Use your card for everyday purchases and watch your points add up. Cash advances, fees, finance charges and balance transfers do not earn points. If you return a purchase and receive credit to your account, those points will be deducted from your total. Fraudulent transactions reversed from your account will also be deducted from your point total.
When you log into Tech CU's online banking, click "Get details or redeem" to view and redeem points. You can also call (855) 445-7683.
There is no limit to the number of points you can accrue. Points are posted to your account on a daily basis.
Yes. Your points have an expiration date of 3 years (from the month they were earned).
Yes. You may gift your points to another Tech CU Reward Points account free of charge. Points may be gifted in any denomination and can be given to accounts that are open and in good standing with Tech CU. Gifted points expire twelve (12) months from the date they were transferred.
Reward points can be redeemed by the primary and/or secondary cardholders on the account as long as they are in good standing with the Credit Union. Authorized signers are not able to redeem points. If an account is not in good standing, you will not be able to redeem points.
To avoid losing your points, we encourage you to redeem them prior to closing the account.
No, you are unable to combine points, but can gift/transfer them.
Call (800) 553-0880 during normal business hours: Monday-Friday, 8:00 a.m. to 6:00 p.m. (PST) and Saturday 10:00 a.m. to 2:00 p.m. Please call (855) 445-7683 after regular business hours or send a secure message through online banking.
You may redeem your points in four major categories: travel, cash, gift cards and merchandise.
For the majority of our airline rewards, you can redeem your points for any class of service. You may not upgrade your ticket once booked. The airline may be contacted for questions on upgrades or other changes to your itinerary once tickets are booked.
You may contact the airline directly. You will receive contact numbers on your flight itinerary, which will be emailed to you after you redeem points for air travel.
Tickets are non-changeable and non-refundable. Any changes must be handled directly with the airline listed on your itinerary. You may be subject to fees enforced by the airline for changes to your flight itinerary.
Yes. To receive airline miles, provide your airline frequent flyer number on the travel agency site or to the agent over the phone when you redeem your points. You must work directly with the airline in question should you forget to provide your frequent flyer number or in the case of a discrepancy.
No. Tech CU Reward Points are unique to us and can only be redeemed for rewards. If you have airline miles, you'll need to work with the airline frequent flyer program separately.
Yes, there is a $20 processing cost for redeeming airline tickets. You can also purchase points for airfare redemption.
Yes, there is a $25 processing cost to redeem these points.
These are account credits. They can reduce your credit card balance, however, you are still required to make your minimum payment. The point redemption rate is 1 point per $0.01 of value, with a minimum redemption amount of $25. These are available on qualifying purchases made in the last 90 days. Please allow up to five (5) business days for the account credit to post. Only one Transaction Eraser credit allowed per qualifying purchase transaction.