• Steps to Take If You Are a Victim of Fraud

    Important steps:

    • Change your log-in credentials for your online banking for all financial institutions.
    • Change your email password as that may be a point of entry for the fraudster.
    • Report the fraud with Federal Trade Commission if you are a victim of identity theft www.identitytheft.gov.
    • In the Bay Area, if you suspect your computer has malware, contact Northern California Computer Crimes Task Force https://www.nc3tf.org/ to file a complaint.
    • You should not scrub your computer until you speak to NCCCTF or a similar agency in your area.
    • File a police report with your local police department if any losses are identified.
    • Contact the three Credit Reporting Bureaus to place a fraud alert and review your credit report. These reports are free annually for you.
    • Equifax: 1-800-525-6285 or www.equifax.com
    • Experian: 1-888-397-3742 or www.experian.com
    • TransUnion: 1-800-680-7289 or www.transunion.com
    • You can also contact all three and review your reports through www.annualcreditreport.com site.
    • Consider contacting your other creditors to inform them of ID theft if you are a victim.
    • File a complaint at www.ic3.gov with the FBI for online internet crimes.

    Check these resources for more information:

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