Tech CU takes fraud seriously and we employ a variety of measures in an effort to prevent fraud and secure your personal information. However, fighting fraud is a partnership with you, a diligent and informed member. It is important for you to be aware of fraudulent schemes and the ways you can mitigate the likelihood of becoming a victim.
A few key points to keep in mind:
If you receive a suspicious text, don’t respond, and never click on a link. If you receive a text from an unexpected sender like the “Tech CU Fraud Department,” do not reply. Instead, call us at the 800 number below or the number on the back of your Debit/Credit Card.
If you receive a suspicious call requesting personal banking information, even if the call appears to be from Tech CU, request the caller’s name and advise them you will call back via the 800 number below—then hang up.
If you receive a suspicious email, never respond or click on any link or attachment.
Remember: Tech CU will never call, text, or email you to ask for logins, passwords, usernames, or one-time passcodes. Be aware and don’t share your personal information.