NOTICE: Good news! Our Milpitas and Sunnyvale branches have reopened, and our Palo Alto branch will reopen March 29th, observing safety protocols. We can’t wait to see you! Our San Francisco branch remains temporarily closed. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience. Click here for open branch locations and hours.

  • Protect Your House

    Protect Your House

    How to keep your financial info private when buying a house

    Recently, more than 800 million mortgage-related files were leaked by title insurance company First American Financial Corporation. The data — which included consumers’ bank-account numbers, Social Security numbers and more — was exposed due to an error in the company’s site. This massive mistake serves as a good reminder that you should be cautious about your financial data when going through the house-buying process. Here’s some tips on how to do just that.

    Update Your Passwords 

    As Marketwatch reports, there will be lots of sensitive information shared when buying a house. Before you start that process, change all of your passwords and enable two-factor authentication if it’s an option.

    Ask About Security 

    Ask every mortgage lender about their cybersecurity policies. If they don’t have a good answer — at the very least, they should be keeping all info in encrypted databases — you should go with someone else.

    Avoid Email 

    If you receive an email from a bank, mortgage or real-estate agent asking for important documents, don’t reply. Instead, call the agent and verify the request came from them. Many scams involve someone posing as an agent and requesting emailed information. If possible, always opt to bring the data to the agent in person or via a phone call.

    Back to Blog

    Leave a Comment

     
       
     

    characters remaining


    Comments

Give us a call

Give Us a Call

We look forward to chatting with you.

(800) 553-0880

For new loan related inquiries, call

(877) 988-0471

View Our Contact Info
Visit Us In Person

Visit Us in Person

We’re here to serve your needs in person at our San Jose Headquarters. Visit us at 2010 N. First Street, San Jose, CA 95131.
Get Directions
More Information

Want More Info?

Interested in learning more about all we have to offer? Receive personal finance tips along with emails focused on key topics. You can even sign up for our monthly newsletter.
Request More Information