Please note: Our
San Francisco branch is temporarily closed due to flooding. We apologize for
any inconvenience. The SF branch ATM remains operational. You may also visit
our closest branch in Palo Alto at 490 California Ave. or do your banking
through Tech CU’s Virtual Branch by clicking on the "Make an Appointment" button below. Tech CU’s Online Banking and Mobile Banking app are also
available and all our ATMs are operational. If you have any questions, please
don’t hesitate to reach out to us at (800) 553-0880.
DEBIT CARDS AND ATM CARDS section of Tech CU’s Consumer Member
Handbook has been amended.
As specified in the Liability for Unauthorized Use subsection of the Handbook, all
VISA® Debit Card holders are automatically enrolled in VISA®’s Identity Theft
Program and are protected by VISA®’s Zero Liability policy, meaning 100%
protection in case of fraudulent signature-based transactions in most cases. However,
VISA® recently updated its Zero Liability policy to state that if you are negligent
in handling your Debit Card or reporting its loss or theft, your liability for a
PIN or signature Debit Card transaction may be up to $50 under California law. VISA®’s
Zero Liability policy previously held that Debit Card holders could be liable
for a PIN or signature Debit Card transaction only if they were grosslynegligent in handling their Debit Cards or reporting their loss or
for Unauthorized Use subsection has been amended to reflect this change.
This is the only change to the VISA®
DEBIT CARDS AND ATM CARDS section of the Handbook.