The San Francisco branch is temporarily closed due to the shelter in place guidelines. The following branches are open: Campbell, Cupertino, Dublin, Fremont, Milpitas, Palo Alto, San Jose, Santa Teresa and Sunnyvale. Our branch ATMs remain operational, with the exception that we may need to temporarily restrict access to select ATMs due to local conditions.
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DEBIT CARDS AND ATM CARDS section of Tech CU’s Consumer Member
Handbook has been amended.
As specified in the Liability for Unauthorized Use subsection of the Handbook, all
VISA® Debit Card holders are automatically enrolled in VISA®’s Identity Theft
Program and are protected by VISA®’s Zero Liability policy, meaning 100%
protection in case of fraudulent signature-based transactions in most cases. However,
VISA® recently updated its Zero Liability policy to state that if you are negligent
in handling your Debit Card or reporting its loss or theft, your liability for a
PIN or signature Debit Card transaction may be up to $50 under California law. VISA®’s
Zero Liability policy previously held that Debit Card holders could be liable
for a PIN or signature Debit Card transaction only if they were grosslynegligent in handling their Debit Cards or reporting their loss or
for Unauthorized Use subsection has been amended to reflect this change.
This is the only change to the VISA®
DEBIT CARDS AND ATM CARDS section of the Handbook.