As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
DEBIT CARDS AND ATM CARDS section of Tech CU’s Consumer Member
Handbook has been amended.
As specified in the Liability for Unauthorized Use subsection of the Handbook, all
VISA® Debit Card holders are automatically enrolled in VISA®’s Identity Theft
Program and are protected by VISA®’s Zero Liability policy, meaning 100%
protection in case of fraudulent signature-based transactions in most cases. However,
VISA® recently updated its Zero Liability policy to state that if you are negligent
in handling your Debit Card or reporting its loss or theft, your liability for a
PIN or signature Debit Card transaction may be up to $50 under California law. VISA®’s
Zero Liability policy previously held that Debit Card holders could be liable
for a PIN or signature Debit Card transaction only if they were grosslynegligent in handling their Debit Cards or reporting their loss or
for Unauthorized Use subsection has been amended to reflect this change.
This is the only change to the VISA®
DEBIT CARDS AND ATM CARDS section of the Handbook.