NOTICE: As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience. Click here for open branch locations and hours.

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    Interested in setting up a meeting with a financial advisor or mortgage consultant?

    All you have to do is schedule an appointment online. You’ll be prompted to select a location and decide if you want to meet in person or by phone.

    Here’s the cool part. If the closest branch to you happens to be San Jose, Fremont or San Francisco, and the expert of your choice isn’t on site, you can actually meet them via video.

    We’ve got the experts you need — at your convenience.

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(800) 553-0880

For new loan related inquiries, call

(877) 988-0471

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