As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
In an effort to continuously improve your member experience, we now offer more features when you view your mortgage through online banking.
Note, that as of November 1, 2017, your bank statements will no longer include mortgage details.
Please feel free to contact us at 800-553-0880 or 408-451-9111 or by Secure Messaging with any questions or concerns.