As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
At Tech CU, we are committed to serving our members and assisting them in any way possible as we work together to manage through the unprecedented impact of the Coronavirus (Covid-19).
If you are experiencing financial challenges due to loss of income, we may be able to assist you through our Member Loan Payment Relief Program which provides a three-month payment deferral for qualified borrowers. (Note: Interest will continue to accrue, but no late fees will be assessed during the deferment period).
Our Member Loan Assistance Program provides support and assistance to those affected by the various state/local requirements associated with the Coronavirus pandemic. The Member Loan Payment Relief Program is available for the following loans:
Solar Secured Loan
Home Equity Loan
Personal Line of Credit
Home Equity Line of Credit
Visa Credit Card
First Mortgage Loan
If you are interested in being considered for the Member Loan Payment Relief Program, please complete the Loan Payment Relief Application and Affidavit and return the form to us. You may return the application to us using one of the following options:
Option 1 (recommended): Securely upload the Loan Payment Relief Application and Affidavit to the Tech CU portal. Please note you must use a desktop to complete, save and upload the form. Mobile is not supported at this time. When uploading the form, you will be prompted to enter your email address and member number in the description section of the page.
Option 2: You may mail the application to us at the following address:
Technology Credit Union Attn: Consumer Lending Payment Relief2010 N. 1st Street, STE 206San Jose, CA 95131
Due to current high volume, please allow 10 business days to review your payment deferment request. Requests will be processed as quickly as possible.
Our thoughts and well wishes are with you, your family and all of those in affected communities at this difficult time. If you have any questions regarding the Member Loan Payment Relief Program or if you need any other assistance, please email us at firstname.lastname@example.org. We will all get through this together.