As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
We provided an extension to the three-month payment deferral to offer immediate relief for those impacted by COVID-19. As the extended payment deferral period on your loan ends, we have options available for continued assistance, subject to approval and meeting program qualification requirements.
To be considered for continued payment assistance, a full evaluation of your current financial status is required. Options available vary on a case-by-case basis and are subject to approval.
If you have a mortgage or home equity loan, please visit our Overcoming Payment Challenges page to access the application and list of required information/documents.
For all other consumer loans, please complete the Financial Worksheet and Hardship Affidavit and return the form to us along with proof of income using one of the following methods:
Option 1 (recommended)Securely upload the completed form to the Tech CU portal. Please note you must use a desktop to complete, save, and upload the form. Mobile is not supported at this time. When uploading the form, you will be prompted to enter your email address and member number in the description section of the page.
Option 2 (may cause a delay)Mail to:Technology Credit UnionAttn: Special Assets Group2010 N. 1st Street, STE 205San Jose, CA 95131
We are reviewing all requests as quickly as possible, but due to current high volume, please allow up to 14 business days to review your request. Please note that if you mail in your application, it may take a little longer.
If you have any questions or would like to discuss your current financial situation with a member of our staff, email the Special Assets Group: email@example.com.