As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
Ensuring the highest level of security when it comes to your online transactions and banking activity is our top priority. We’d like to let you know about a key change beginning June 15 and initiated by industry leaders (i.e. Google and Firefox). It may impact how you access both public websites and secure sites for online banking.
Browsers will be required to utilize Transport Layer Security (TLS) protocol 1.2 to access many online services. It’s the most widely deployed security protocol available, and is used for web browsers and other applications that require data to be securely exchanged over a network.
Older versions — TLS 1.0 and TLS 1.1 — will no longer be supported.
If you attempt to access online banking or our website with unsupported software, you won’t be able to see or access it.
You may need to upgrade your browser to support TLS 1.2. This change will not affect your usage in any other way. You can test your TLS “score” by heading to howsmyssl.com. If you see TLS 1.1 or lower under the Version section, you will need to upgrade your browser. If you see TLS 1.2 or higher under the Version section, no action is required.
You can find more information on our website.
Questions? Give us a call at (800) 553-0880.