As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
The recent and devastating fires have been a strain on our members, communities and the state—compounding the stress we were already feeling from the COVID-19 pandemic. We understand that you may have been impacted, and we want you to know that we are here for you.
We can assist you with questions related to your home, auto, or solar loan; as well as with the reimbursement of ATM or NSF fees, or waiving the early withdrawal penalty on a Certificate of Deposit that has not yet reached its grace period. Please let us know how we can help.
If you receive an insurance claim check: Please call us at the appropriate phone number above so we can discuss the type of claim and damage. For a home loan, Tech CU will need to work with you in the process of rebuilding or repairing your home.
If you have a loan with Tech CU and you’re experiencing a financial hardship, we can help. Please call us at (800) 649-3721 for more information.
If you have financial difficulties as a result of wildfire damage: Apply for a Personal Loan.
At Tech CU, we know that unexpected and difficult events happen. When they do, we are here to help our members and our community.
The below section contains resources that may help you under specific circumstances. Please note that the information shared is for informational purposes only and may not apply to your loan at Tech CU.
Step 1: Call your insurance company to file a claim.
Step 2: Apply for aid from government organizations. https://www.disasterassistance.gov/
Step 3: Alert your mortgage servicer. If you can’t make your payments, ask for payment adjustment options so you don’t fall behind and incur fees or face foreclosure.
To seek help for making payments, go here: How to recover financially from a natural disaster
Contact your insurance company to start the claims process if your home, car, or other property was damaged.
Apply for assistance.
Contact your mortgage loan servicer if you own your home.
Contact your utility companies if you own or rent your home.
Contact your auto loan lender if you can’t pay your loan.
Contact your credit cards and other lenders before your next payment is due.
Contact your student loan servicer for “disaster forbearance.”
Take a look at your bills and set priorities.
Keep an eye on your credit.
California Department of Insurance Wildfire Resources
Consumer Financial Protection Bureau (CFPB)