Our San Francisco branch is temporarily closed due to shelter in place guidelines and the occasional impact this has on our ability to staff all of our branches. The following branches are open: Campbell, Cupertino, Dublin, Fremont, Milpitas, Palo Alto, San Jose, Santa Teresa, and Sunnyvale. Branch ATMs remain operational.
Click here for branch locations and hours.
COVID-19: See the latest Tech CU updates.
As news about COVID-19 continues to develop, we want you to know that the health and wellness of our members and employees is our top priority. We are here for you and are committed to keeping you informed.
Here are some important updates that we hope will help you:
Get the latest information on the PPP loan forgiveness process.
The CARES Act (Coronavirus Aid, Relief and Economic Security Act) contains provisions that affect retirement savings arrangements such as IRAs, HSAs and other eligible retirement plans—401(k), 403(a), 403(b) and governmental 457(b) plans.
To learn more about how these provisions may impact you, please review our IRA and HSA pages.
Contact your Tax or Financial Advisor for questions on how the CARES Act may affect you. To learn more please visit the IRS.Gov website.
Our San Francisco branch is temporarily closed due to shelter in place guidelines and the occasional impact this has on our ability to staff all of our branches. Please note: Tech CU will be adhering to current social distancing guidelines implemented by state and local governments. This includes limiting the number of customers allowed in the branch at one time and maintaining six feet distance between members and staff. In accordance to the latest county order, every person entering a branch must wear a face mask/covering. Thank you for your understanding.
The following branches are open to serve you:
Our mobile and online banking gives you secure, 24/7 access to your accounts. By logging into your account you can:
Login in or sign up for Online Banking
Don’t have our mobile app? Download the Tech CU mobile app.
Learn more about mobile banking.
Fraud is on the rise, and we want to keep you safe. Read these tips to help keep yourself safe from fraudsters.
It is unfortunate that in times such as these, there are people who seek to take advantage of others.
Should you be contacted by someone requesting your personal information, please do not provide it. If you are asked to share a One-Time Password, please do not respond.
Unless you have specifically requested a Call Back from us, Tech CU will never call you and ask you to provide any personal information, such as your account number, username or passwords.
In light of recent events, the Department of Business Oversight (DBO) urges consumers and investors to be alert to scams and unlawful activities in investments and other financial services. The DBO encourages investors to carefully investigate any potential investment opportunities at a time when unscrupulous actors will likely try to exploit heightened economic anxieties. Consumers and investors can submit complaints to the DBO at https://dbo.ca.gov/file-a-complaint/.
The DBO encourages investors to be wary of investment schemes promoting cures in connection with the current public health emergency, or other investment opportunities related to the economic downturn. Schemes may attempt to convince investors to liquidate their savings or sell their current holdings to purchase overvalued assets, assets that come with very high fees or assets of uncertain or questionable value, such as cryptocurrencies or precious metals.
The Department of Business Oversight encourages consumers to check the licensing status of companies prior to transacting business. California consumers should contact the Department to check on the licensing of companies offering loans, investments, or other financial services. This can be done by visiting the Licensee listing on the DBO website or calling the Department's Consumer Services Office at (866) 275-2677.
We are here to help our members as we all get through this together.
Please note that as part of our standard process, if an account is overdrawn, any deposits are automatically applied to cover negative balances. If you believe your CARES Act stimulus deposit was impacted because of an overdrawn balance, please call (800) 553-0880 or come into one of our open branches. We're always happy to discuss your specific circumstances to see if there is something we may be able to do.
We understand that the COVID-19 pandemic may have created financial uncertainty for many of our members. If you have experienced a reduction in monthly income due to a lay-off or other factor related to COVID-19, we may be able to help you through our Member Loan Payment Relief Program.
Qualifying borrowers can defer/postpone their loan payments for three months. (Note: Interest will continue to accrue, but no late fees will be assessed during the deferment period. Tech CU will not report any of the qualifying loans as past due with credit reporting agencies.)
The Member Loan Payment Relief Program is available for the following loans:
To learn more and see if you qualify, please visit: https://www.techcu.com/LoanRelief/.
If you already applied for our Member Loan Payment Relief Program and are in need of continued financial assistance due to COVID-19, please see our Continued Loan Assistance options to learn about our temporary and permanent assistance options.
We understand that many of you are concerned about the spread of the coronavirus (COVID-19). Here are the steps we are taking to continue to operate safely and effectively while still providing you with excellent service:
Giving back to the community has always been part of who we are. And now, more than ever, there are a growing number of people who need help. Our Community Relations program is helping our local community during this pandemic by supporting organizations such as Second Harvest of Silicon Valley, Valley Medical Center Foundation, the COVID-19 Regional Response Fund, Feed the Frontline Santa Clara County, and Destination: Home.
Learn about how to support our communities with Tech CU.
Thank you for your loyalty and understanding as we work through this together.