Get the latest information on the PPP loan forgiveness process.

The CARES Act (Coronavirus Aid, Relief and Economic Security Act) contains provisions that affect retirement savings arrangements such as IRAs, HSAs and other eligible retirement plans—401(k), 403(a), 403(b) and governmental 457(b) plans.

To learn more about how these provisions may impact you, please review our IRA and HSA pages.

Contact your Tax or Financial Advisor for questions on how the CARES Act may affect you. To learn more please visit the IRS.Gov website.

Throughout this pandemic we have remained steadfast in our commitment to serve our members while keeping the health of both our members and our employees our top priority. This delicate balancing act occasionally impacts our ability to staff all of our branches. We want to inform you that our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed, effective December 2nd, 2020. We apologize for this inconvenience.

Tech CU has six branches open to serve you. We will be adhering to current guidelines implemented by state and local governments. This includes:

• Limiting the number of people allowed in the branch at one time. This guideline impacts the number of members we can accommodate at any given time and also our staffing levels. This change may result in having to wait longer than usual. We know your time is important, and we appreciate your patience.
• Maintaining six feet distance between members and staff. We may have to ask you to wait outside while socially distancing if we’re at capacity.
• In accordance to the latest county order, every person entering a branch must wear a face mask/covering.

For your convenience, we offer the following services:

• Text alerts – Skip waiting in line at one of our branches. With text alerts, you can wait conveniently in your car without losing your place in line.
• Virtual appointments – Ask us about Scheduling an Appointment.

Thank you for your patience and understanding.

The following branches are open to serve you:

Please note

• Our branch ATMs remain operational and are being cleaned and sanitized on a regular basis.
• As more members opt for the safety of non-face-to-face interactions, you may experience longer than normal hold times when you call our Member Contact Center. We apologize for this inconvenience. We know your time is valuable, and we appreciate your patience. You can always skip the wait by using our Request a Call Back feature.

Our mobile and online banking gives you secure, 24/7 access to your accounts. By logging into your account you can:

• Check balances and monitor account activity
• Deposit checks with our mobile app
• Make loan payments with online and mobile Fast Pay
• Transfer money between Tech CU accounts or your accounts at other financial institutions
• Pay bills with Bill Pay

Login in or sign up for Online Banking

Don’t have our mobile app? Download the Tech CU mobile app.

Learn more about mobile banking.

Fraud is on the rise, and we want to keep you safe. Read these tips to help keep yourself safe from fraudsters.

It is unfortunate that in times such as these, there are people who seek to take advantage of others.

Should you be contacted by someone requesting your personal information, please do not provide it. If you are asked to share a One-Time Password, please do not respond.

Unless you have specifically requested a Call Back from us, Tech CU will never call you and ask you to provide any personal information, such as your account number, username or passwords.

In light of recent events, the Department of Business Oversight (DBO) urges consumers and investors to be alert to scams and unlawful activities in investments and other financial services. The DBO encourages investors to carefully investigate any potential investment opportunities at a time when unscrupulous actors will likely try to exploit heightened economic anxieties. Consumers and investors can submit complaints to the DBO at https://dbo.ca.gov/file-a-complaint/.

Lending Scams

• Advance Fee Scams – The DBO encourages consumers in need of cash to avoid advance fee scams in which fraudulent companies promise loans if a consumer pays a substantial up-front fee first. Do NOT pay anyone asking for upfront/advance fees for loan modification services or mortgage forbearance services. Contact the DBO immediately at 866-275-2677 or at Ask.DBO@dbo.ca.gov. Advance fees for loan modifications are NOT legal in California. In addition, collecting late fees is prohibited while a loan modification application is under review, a denial is being appealed, or a borrower is making timely payments.

Homeowner Foreclosure Scams

• Deed-Transferring to Third Party – Scammers have told homeowners that by transferring the deed to their home to a third party, they will no longer be responsible for their mortgage payments. This is NOT true. Transferring a title does not relieve a borrower of their mortgage payments. Scam artists often ask for up-front fees to make the deed transfer and promise to rent the house back to the homeowner until the homeowner can afford to buy the house back. If you are facing foreclosure, investigate payment options with your mortgage servicer and do NOT sign your property away.
• Intentional Default – Scam artists urge homeowners not to pay their mortgage in order to get a loan modification. While there is no right to a loan modification, the terms and standards for a loan modification are always determined by the mortgage loan servicer – no one else. If you are having difficulty making mortgage payments, you should contact your mortgage servicer directly or contact a HUD certified counselor (888-995-4673) for help.

Investment Related Scams

The DBO encourages investors to be wary of investment schemes promoting cures in connection with the current public health emergency, or other investment opportunities related to the economic downturn. Schemes may attempt to convince investors to liquidate their savings or sell their current holdings to purchase overvalued assets, assets that come with very high fees or assets of uncertain or questionable value, such as cryptocurrencies or precious metals.

• Pension Advances – This involves investors who provide funds to make cash advances and pensioners who are willing to turn over future pension payments in exchange for an immediate lump sum cash payment.
• Opportunity Zones - An Opportunity Zone is an economically distressed community where new investments, under certain conditions, may be eligible for preferential tax treatment. These types of investments are available only through a Qualified Opportunity Fund (QOF). A QOF may invest in property or a business located in an opportunity zone. Investors considering these investments should consult with their qualified tax adviser because of the complex tax implications. Just because the property is located in an opportunity zone does not automatically make it a good investment. To the contrary, opportunity zones are economically distressed areas that pose additional risks.

Check Before You Invest

The Department of Business Oversight encourages consumers to check the licensing status of companies prior to transacting business. California consumers should contact the Department to check on the licensing of companies offering loans, investments, or other financial services. This can be done by visiting the Licensee listing on the DBO website or calling the Department's Consumer Services Office at (866) 275-2677.

How to Protect Yourself:

• Before investing in any investment, ask questions about the risks and fees involved. Conduct your own independent research or seek the opinion of a financial professional who is registered with your local securities regulator.
• Never invest in something you don’t fully understand. Do not agree to participate in a general partnership or joint venture if you have no specific experience, knowledge or education in the type of business and would have to rely on others’ expertise.
• Beware of sales techniques that include repeated phone calls, cold calls, or high-pressure sales pitches hyping the profitability of the deal or promising a sure thing.
• Do not be fooled by professional-looking websites boasting current productivity levels and profits and featuring photos of new production sites.

We are here to help our members as we all get through this together.

CARES Act Stimulus Funds

Please note that as part of our standard process, if an account is overdrawn, any deposits are automatically applied to cover negative balances. If you believe your CARES Act stimulus deposit was impacted because of an overdrawn balance, please call (800) 553-0880 or come into one of our open branches. We're always happy to discuss your specific circumstances to see if there is something we may be able to do.

Member Loan Payment Relief Program

We understand that the COVID-19 pandemic may have created financial uncertainty for many of our members. If you have experienced a reduction in monthly income due to a lay-off or other factor related to COVID-19, we may be able to help you through our Member Loan Payment Relief Program.

Qualifying borrowers can defer/postpone their loan payments for three months. (Note: Interest will continue to accrue, but no late fees will be assessed during the deferment period. Tech CU will not report any of the qualifying loans as past due with credit reporting agencies.)

The Member Loan Payment Relief Program is available for the following loans:

Program Qualification Requirements:

To learn more and see if you qualify, please visit: https://www.techcu.com/LoanRelief/.

• Technology Credit Union membership is in good standing.
• Loan payment is not more than 30 days past due.
• Loan due date is not more than 60 days in the future.
• Loan is not in bankruptcy.

Options for Continued Loan Assistance

If you already applied for our Member Loan Payment Relief Program and are in need of continued financial assistance due to COVID-19, please see our Continued Loan Assistance options to learn about our temporary and permanent assistance options.

We understand that many of you are concerned about the spread of the coronavirus (COVID-19). Here are the steps we are taking to continue to operate safely and effectively while still providing you with excellent service:

• Our team is regularly monitoring information from the Centers for Disease Control and Prevention (CDC) as well as our state and local agencies, to adhere to the most updated guidance.
• We are ensuring that our actions are aligned with the latest CDC recommendations.
• We will continue to communicate with our members and employees to keep them informed and to ensure their safety.
• We are taking diligent steps to keep desks and common areas clean in our branches.
• Adhering to social distancing guidelines and Limiting close contact with others as much as possible—that means we’ll be greeting you with a wave instead of handshake for a while!
• Washing our hands and using hand sanitizer frequently.
• Cleaning and sanitizing our branch ATMs on a regular basis.
• Utilizing video conferencing alternatives to minimize in-person meetings.

Giving back to the community has always been part of who we are. And now, more than ever, there are a growing number of people who need help. Our Community Relations program is helping our local community during this pandemic by supporting organizations such as Second Harvest of Silicon Valley, Valley Medical Center Foundation, the COVID-19 Regional Response Fund, Feed the Frontline Santa Clara County, and Destination: Home.

Learn about how to support our communities with Tech CU.