• Search

  • Loading

    You searched:

    What should I do if I am traveling internationally?

    We matched it to:

    What should I do if I am traveling internationally?

    When you travel internationally, please remember to notify us. This aids us in identifying transactions that are out of your usual activity, but consistent with your travel plans. 

    • Notify us by logging into Online Banking and selecting the “Secure Email” tab. 
    • Select “Compose” and then in the Category dropdown, select “Travel Notification.”
    • Please note: Placing a travel notification does not guarantee that your card will not be blocked during the fraud activity monitoring process.
    • In order to prevent potential fraudulent activity on member accounts, high-risk transactions and activity in high-risk areas may trigger the card to be blocked pending activity verification.
    • Should this happen, you can contact Card Member Security Services 24/7:
    • Domestic Calls: (888) 241-2440; International Calls can be made by calling collect: (909) 941-1034.
    • Our Member Contact Center can be reached at 408-451-9111 during standard business hours: 8:00 a.m.-6:00 p.m. (PST) Monday through Friday; Saturday 10:00 a.m.-2:00 p.m. (PST).

    Our site search found the following matches:

    About 0 results

Give us a call

Give Us a Call

We look forward to chatting with you.

(800) 553-0880

For new loan related inquiries, call

(877) 988-0471

View Our Contact Info
Visit Us In Person

Visit Us in Person

We’re here to serve your needs in person at our San Jose Headquarters. Visit us at 2010 N. First Street, San Jose, CA 95131.
Get Directions
More Information

Want More Info?

Interested in learning more about all we have to offer? Receive personal finance tips along with emails focused on key topics. You can even sign up for our monthly newsletter.
Request More Information