• Online Privacy

    Sound Password Construction & Maintenance Procedures

    Passwords are a critical component of information security — serving to protect your accounts. A poorly constructed password, however, may result in the compromise of an individual system, data or network. This guideline applies to all password creation — including but not limited to Online Banking.


    • Create a different password for each online account.
    • Do not use people's names or special dates as passwords
    • Use syllables or acronyms. Avoid using complete words that would appear in a dictionary regardless of the language.
    • A strong password mixes both letters and symbols. Use a combination of at least two of the following types: Letters, numbers or characters (!"#$%()+,-/;=?[ ]^_`{|}*).
      • Note:For Online Banking passwords, please DO NOT include the following characters:€, §, £, ¥, •, ~,&
    • Change your password regularly, especially for financial and email accounts. Try not to match your 10 prior passwords
    • Never write down a password. Instead, try to create one that you can easily remember. One way to do this is by creating a password based on a song title or phrase. For example, the phrase, "This May Be One Way to Remember" could become the password: TmB1w2R!

    Additional Safety Standards

    Please know that Tech CU will only ask you to verify your identity via phone when it is necessary for fraud prevention in the case of suspicious transactions. In this case, you may be asked to provide your member number, your debit or credit card number, and your social security number. However, you will never be asked to verify a one-time password. In addition, do not ever provide your passwords to anyone via email or over the phone. Any valid institution will not ask for this type of information.

    Transaction Security

    When using Online Banking, applying for a loan, or submitting an online form, your information is encrypted using Transport Layer Security (TLS). With TLS encryption, your information is protected while in transit between your computer and Tech CU.

    Online Surveys and Drawings

    From time to time we conduct online surveys. We collect your responses to improve our understanding about your needs so that we can improve the products and services we provide. All information is used for internal marketing and classification purposes only. We often conduct drawings in association with a survey or a promotion. In these cases we will ask for your name and contact information (such as your phone number and email address) so that we can notify you if you are a winner. Participation in surveys or drawings is always voluntary.


    In order to enhance your navigation experience, we use "cookies". Cookies are small pieces of information stored in your computer when you visit our site. We do not use cookies to collect information about you. You can easily set up your browser to warn you every time a cookie is sent or disable cookies from your browser's preferences menu.


    If you want to send us an email containing important personal information such as your account number, please log-on to Online Banking and use our Secure Messages feature. For your safety, we will only reply to you through the Online Banking Secure Messages feature. Regular Internet email is not secure. Please do not send vital information about yourself through regular email.

    For more information regarding online security, please visit the following:

    Tech CU Card Manager App

    If you have downloaded and use the Tech CU Card Manager App, that app periodically collects, transmits, and uses geolocation information to enable features that prevent fraudulent card use and send alerts, but only if you expressly authorize collection of such information. If you authorize collection, the information will be collected only by the app. Tech CU will not collect any information collected by the app. Geolocation information can be monitored on a continuous basis in the background only while the app is being used or not at all, depending on your selection. You can change your location permissions at any time in your device settings.

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