• Online Privacy

    Sound Password Construction & Maintenance Procedures

    Passwords are a critical component of information security — serving to protect your accounts. A poorly constructed password, however, may result in the compromise of an individual system, data or network. This guideline applies to all password creation — including but not limited to Online Banking.


    Strong passwords should meet or exceed the following guidelines:

    • Be case sensitive
    • Differ from your account number or username
    • Should be between 8 and 20 characters long
    • Contain a combination of at least two of the following types: Letters, numbers or characters (!"#$%()+,-/;=?[ ]^_`{|}*')
    • Must not match 10 previous passwords

    You should never write down a password. Instead, try to create one that you can easily remember. One way to do this is by creating a password based on a song title or phrase. For example, the phrase, "This May Be One Way to Remember" could become the password: TmB1w2R!

    Additional Safety Standards

    Please know that Tech CU will not ask for personal financial information via email, text or other medium unless validating identity for a legitimate transaction. In addition, do not ever provide your passwords to anyone via email or over the phone. Any valid institution will not ask for this type of information.

    Transaction Security

    When using Online Banking, applying for a loan, or submitting an online form, your information is encrypted using Transport Layer Security (TLS). With TLS encryption your information is protected while in transit between your computer and us.

    Online Surveys and Drawings

    From time to time we conduct online surveys. We collect your responses to improve our understanding about your needs so that we can improve our products and services we provide you. All information is used for internal marketing and classification purposes only. We often conduct drawings in association with a survey or a promotion. In these cases we will ask for your name and contact information (such as your phone number and email address) so that we can notify you if you are a winner. Participation to surveys or drawings is always voluntary.


    In order to enhance your navigation experience, we use "cookies". Cookies are small pieces of information stored in your computer when you visit our site. We do not use cookies to collect information about you. You can easily set up your browser to warn you every time a cookie is sent or disable cookies from your browser's preferences menu.


    If you want to send us an email containing important personal information such as your account number, please log-on to Online Banking and use our Secure Email feature. For your safety we will only reply to you through the Online Banking Secure Email feature. Regular Internet email is not secure. Please do not send vital information about yourself through regular email.

    For more information regarding online security, please visit the following:

Give Us a Call

We look forward to chatting with you.

(800) 553-0880

For new loan related inquiries, call

(877) 988-0471

View Our Contact Info

Visit Us in Person

We’re here to serve your needs in person at our San Jose Headquarters. Visit us at 2010 N. First Street, San Jose, CA 95131.
Get Directions

Want More Info?

Interested in learning more about all we have to offer? Receive personal finance tips along with emails focused on key topics. You can even sign up for our monthly newsletter.
Request More Information

[+] Feedback