The Cupertino branch is closing
at 10:30 am Friday, April 21 due to construction. Normal business hours will
resume Monday, April 24. To find another branch click here.
Passwords are a critical component of information security — serving to protect your
accounts. A poorly constructed password, however, may result in the compromise of an individual
system, data or network. This guideline applies to all password creation — including
but not limited to Online Banking.
Strong passwords should meet or exceed the following guidelines:
You should never write down a password. Instead, try to create one that you can easily remember. One way to do this is by creating a password based on a song title or phrase. For example, the phrase, "This May Be One Way to Remember" could become the password: TmB1w2R!
Please know that Tech CU will not ask for personal financial information via email, text or other medium unless validating identity for a legitimate transaction. In addition, do not ever provide your passwords to anyone via email or over the phone. Any valid institution will not ask for this type of information.
When using Online Banking, applying for a loan, or submitting an online form, your information is encrypted using Secure Socket Layer Technology (SSL). With SSL encryption your information is protected while traveling from your computer to us.
From time to time we conduct online surveys. We collect your responses to improve our understanding about your needs so that we can improve our products and services we provide you. All information is used for internal marketing and classification purposes only. We often conduct drawings in association with a survey or a promotion. In these cases we will ask for your name and contact information (such as your phone number and email address) so that we can notify you if you are a winner. Participation to surveys or drawings is always voluntary.
If you want to send us an email containing important personal information such as your account number, please log-on to Online Banking and use our Secure Email feature. For your safety we will only reply to you through the Online Banking Secure Email feature. Regular Internet email is not secure. Please do not send vital information about yourself through regular email.