As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
Paying bills has never been so easy. And, it’s free.
my bills paid electronically or is a check mailed out?
The method of payment for each
individual payee (i.e. vendor) truly depends upon the capabilities of that vendor. There are many factors used to determine the methodincluding payment amount,
history and number of payments over a certain timeframe.
request is evaluated individually and can change each time. In
general, most of the larger payees, such as credit card and utility companies,
have the ability to receive electronic payments. Vendors that are not capable
of receiving electronic payments, such as day care providers or a landlord, are
paid by an actual check.
How do I schedule my payments?
Transactions begin processing 1 to 4
business days prior to your scheduled payment date depending on the vendor. Be
aware that you can’t select a payment date when there is no delivery (i.e.
Sunday or Federal holiday). It’s important to choose a date no later than the
actual due date on your statement. If the due date falls on a non-business day,
select a payment date at least one day earlier.
Late payment service guarantee
There are times when the handling and
posting of payments will be delayed — due to factors beyond our control. We will
bear responsibility for any late payment related charges up to $50.00 should a
payment post after its due date — as long as the payment was scheduled in
accordance with the guidelines described under "Bill
Payment Scheduling.” It’s important to note that payments must be scheduled by their actual due date, not
according to a grace period.
To get started you’ll need a Tech CU Checking Account and access to Online Banking.