As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
There are several ways to make a payment.
You are welcome to pay more than your monthly payment, however, the due date will only advance two months. The additional amount received will be applied to the principal balance.
You would need to contact us and let us know how you plan on making the payment and if it will be completed by you or a 3rd party. We will give you a payoff amount based on the information provided. This payoff will include any unpaid interest up
to the date you wish to pay it off. We do not pre-charge any interest, so any excess payoff will be returned to your address on file.
You will receive a quarterly statement throughout the term of the loan. In addition, we will send reminders three months out, one months out and one month prior to your one-time payment due date.
You may also want to consider learning more about our personal loan options or our Solar Smart Unsecured loan or a line of credit loan.