As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience.
Click here for open branch locations and hours.
Fraud is on the rise, and we want to keep you safe!
With more transactions being completed online than ever before, instances of fraud are increasing. We want to arm you with the information you need to avoid falling victim to the fraud and various scams currently taking place.
Unless you have specifically requested a Call Back from us, Tech CU will never call you and ask you to provide any personal information, such as your account number, username, password or One-Time Passcode (i.e. Tech CU Security Code). Fraudsters are able to mimic phone numbers which may appear familiar to you including your financial institution's phone number.
If you ever receive an unexpected phone call asking for your personal information, please hang up immediately and call the number on the back of your ATM/debit card.
When talking on your cell phone or public phone, be aware of eavesdropping and do not share any passwords, account numbers or other personal information out loud.
If you receive a text from an unknown number, do not click on any links or take any action requested in the text. Be aware of poorly written text messages. Fraudulent texts often have incorrect grammar or typos.
If you receive a text message from Tech CU fraud monitoring, do not reply and do not share any account information. Call our Member Contact Center immediately at (800) 553-0880 to confirm the validity of the message.
Be wary of emails, especially if they are unexpected or from untrusted sources. Fraudsters can mimic logos, colors, images and other recognizable and familiar information. Never click on attachments and links in suspicious emails, as these can install malware that takes information from your phone or computer.
If you are contacted by someone claiming to be a Tech CU representative, do not share personal information such as account number, username, password or One-Time Passcode. Unless you’ve specifically requested that we contact you, Tech CU representatives will never call, text, or email you requesting personal information.
Safeguarding your account and personal information is our top priority.