We hope you are well on your way to fulfilling the objectives that prompted you to take out a Home Equity Line of Credit (HELOC). Whether it’s home renovations, college expenses, or important family needs, a HELOC means freedom and flexibility in your life.
In addition to the many possibilities that come with having a HELOC, you are also a member of Tech CU! We are a federally insured, highly regarded*, not-for-profit credit union. This means you can access the low rates, great service, and many benefits we offer.
Below we address frequently asked questions from members with HELOCs and hopefully you will find the answers you need. This Q & A page provides information about Tech CU, steps for easy loan advances from your HELOC, payment methods, and the many ways you can stay in touch with us. It also contains information regarding HELOCs that have been transferred to Tech CU for servicing. If your questions are not answered here or you need individualized assistance for your HELOC or another financial need, please contact us:
Tech CU is a federally insured, highly regarded*, not-for-profit credit union. We are headquartered in San Jose, California, in the heart of Silicon Valley. As a member of Tech CU, you can access all the high-yielding products and award-winning services enjoyed by over 155,000 other members. To find out more about Tech CU, go to our About Us page or click on the video:
Opens a new window
It’s easy to sign up for electronic banking with Tech CU:
If you need assistance or have any questions, please feel free to reach out to one of our banking specialists by visiting Tech CU’s Virtual Branch .
Monthly billing statements will be mailed to you via the US Postal Service. You can select to receive them electronically by changing your preferences anytime through Online Banking and going to “Enroll in Paperless” under the “Statements & Docs” tab.
We offer convenient 24/7 access - Online Banking includes budgeting tools and customizable alerts. You can also view and manage your account easily with Mobile Banking.
We offer several ways for you to make loan advances on your HELOC:
If you need assistance, please feel free to contact us through any of the means listed above.
Tech CU offers several ways to make payments, including an option to set up recurring monthly payments:
At Tech CU we like to say: “We’re here to get you there!” That means you set your financial goals and we’ll do everything we can to assist you in reaching them. We are a full-service banking institution with a broad range of products and services including savings and checking accounts, loans, Private Banking, and help in planning for your financial goals. So, when you wish to speak with a banker to discuss your unique financial needs, reach out to us!
Thank you for being a valued member of Tech CU!
*Since 2017, S&P Global Market Intelligence named Tech CU as one of the top five best-performing credit unions with assets of $500 million or more in California and one of the top 30 nationally. Tech CU was named a Forbes Best-in-State Credit Union in 2021.