SAN JOSE, CA (January 28, 2010) — An extensive employee training curriculum with course topics ranging from mortgage certification to public speaking and business writing along with a customized program to help employees learn a new computer system has earned Technology Credit Union's Training Department a spot for the second year in a row on Training Magazine's annual Top 125 listing. This prestigious list is the most elite ranking for training and learning development in the country.
"We’re very proud to again be recognized along with major Fortune 500 companies as a leader in training and learning development particularly in a year where training budgets were not increased," said LeeAnne Giblin, senior vice president of human resources. "For Tech CU, ensuring our employees have the level of training necessary for their continuing professional growth is a top priority, since we recognize that proper training is critical to our staff being able to provide our membership with outstanding service.
Training programs offered at Tech CU include an in-depth four-day New Hire Orientation that not only covers business fundamentals, but also has frequent guest speakers from the company’s executive team, a six-month Mentorship Program custom built to the career goals of each specific participant, a comprehensive career path website with the tools to accomplish specific career goals, and an 18-month Leadership Enrichment and Development (LEAD) program. The LEAD program requires 125 hours of learning and development and many of its graduates have been promoted into management and leadership positions since its conception in 2005.
The training and development programs at Tech CU are managed by Michelle Greear, AVP corporate training.
“Michelle’s commitment to staff training is one of the main reasons this department enjoys such an impressive track record in the area of training and development," said Giblin. “In the end, we measure success in terms of satisfaction ratings we receive from members, and we’re gratified to see that our emphasis on training to achieve service excellence has paid off”.
ABOUT TECHNOLOGY CREDIT UNIONTechnology Credit Union is a full-service financial institution serving individuals who work, live, go to school or regularly worship in Santa Clara, Alameda, Contra Costa, Santa Cruz, San Mateo and San Francisco counties. Tech CU was started in 1960 and is now among the top 1 percent of the nation’s largest credit unions. It is recognized as one of the best managed and strongest financial institutions in the country, as indicated by Tech CU’s 5-star rating from Bauer Financial, the nation’s largest independent rating service for banks and credit unions. With more than 78,000 members, over $1.2 billion in assets and 10 full-service branches around the Bay Area, Tech CU is a leader in the credit union industry.
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