NOTICE: As we continue to balance our role as an essential service provider with the health of our employees and members, the ability to staff all of our branches is sometimes impacted. Our Milpitas, Palo Alto, San Francisco, and Sunnyvale branches will be temporarily closed effective December 2nd. As more members opt for non-face-to-face interactions, you may experience longer hold times when calling our Member Contact Center. We apologize for this inconvenience. Click here for open branch locations and hours.

  • Mission, Vision and Values

    Our Mission Statement

    Deliver a member experience that WOWs, educates and empowers our members to succeed financially. 

    Our Vision Statement

    Innovative Banking for the Technology Ecosystem

    Our Values

    Our values are at the core of everything we do in an effort to provide the best products and services to meet the needs of our members.

    • Accelerate: We view challenges as opportunities.
    • Collaborate: We communicate and work together.
    • Innovate: We foster creative thinking.
    • Cultivate: We recognize potential.
Give us a call

Give Us a Call

We look forward to chatting with you.

(800) 553-0880

For new loan related inquiries, call

(877) 988-0471

View Our Contact Info
Visit Us In Person

Visit Us in Person

We’re here to serve your needs in person at our San Jose Headquarters. Visit us at 2010 N. First Street, San Jose, CA 95131.
Get Directions
More Information

Want More Info?

Interested in learning more about all we have to offer? Receive personal finance tips along with emails focused on key topics. You can even sign up for our monthly newsletter.
Request More Information