Our Member Resources section contains forms that can be downloaded and printed for your convenience. Simply click the form of your choice and you will be able to download, view and print it out (Adobe Acrobat Reader is required).
If you are interested in setting up an ACH transfer, from another Financial Institution into your Tech CU account or loan:
- The ACH Transfer Agreement Form must be completed and signed
- A voided check must also be included when submitting the ACH Transfer Agreement Form
- If a voided check cannot be provided, then a letter from the bank verifying the bank routing number and savings or checking account number for the account you wish to debit must be submitted
- The completed form, and voided check or letter of verification must be faxed or brought into a Tech CU Financial Center for processing.
Changes or Cancellations
All changes and cancellations must be in writing or via secure e-mail.
If requesting a permanent revocation of the ACH debit, Tech CU must be notified at least 15 days prior to the next scheduled transfer date.
If requesting to cancel a single transfer, Tech CU must be notified at least 3 business days prior to the next scheduled transfer date.
Official/Corporate checks are considered guaranteed funds at Tech CU.
Technology Credit Union may place a stop payment if an official or corporate check is lost or destroyed.
Note: A stop payment cannot be accepted if the member has a dispute with the payee.
Information Needed:
The member is required to sign the Stop Payment Order, submit it to Tech CU, and wait 10 to 45 days from the date of issuance before issuing account credit or a new check.
Use this form for PIN (ATM/POS) and signature based transactions made with your ATM/Check Card.
A Visa Check Card dispute occurs when a member and merchant cannot resolve an issue about a particular transaction.
Please print the Cardholder Dispute Form and supply all additional information requested for any transactions that were not done by you, whether they are transactions authorized for the wrong amount or transactions that were not authorized by you in any amount at all.
You should carefully review your statement each month. If you find ATM transactions that are not yours, you should contact us immediately to begin the dispute process. The process will begin upon receipt of your completed and signed dispute form.
An investigation period is required for us to research the matter. You may be given a temporary credit during the investigation. Temporary credits are given at our discretion based upon the situation surrounding the dispute
Technology Credit Union may place a stop payment if a money order is lost or stolen. To stop payment on a money order, the member will be required to sign the Money Order Stop Payment Form (Affidavit of Refund/Replacement), which includes an Indemnity Agreement, and then the Credit Union will credit the member’s account and issue a replacement money order if applicable.
Money Orders Lost and Outstanding
To ensure the Stop Payment is placed, you will need to call our Member Contact Center or come into a Tech CU Financial Center to ensure that the money order has not already cleared
The Money Order Stop Payment Form must be signed by the member.
Money Orders That Have Been Stolen and Paid
If a money order was stolen and has a forged endorsement, the payee will be required to complete The Money Order Stop Payment Form (Affidavit of Refund/Replacement).
If you have regular pre-authorized charges to your account, you may stop any of these payments.
Section 4403 of the Uniform Commercial Code states that our members have an undeniable right to place a stop payment as long as:
- The request is received by us in such a time and manner as to afford Tech CU a reasonable opportunity to act on it. We must receive notice at least three (3) business days before the payment date.
- The request describes with certainty the item on which payment is to be stopped.
- Contact us immediately, in no event less than three (3) business days before the transfer is scheduled to occur.
To prevent any future transfers, you should also notify your initiator in writing to stop the charges, and send us a copy.
Failure to provide the exact information requested will result in Tech CU being unable to honor the Stop Payment request. If this occurs, Tech CU will not be responsible for failing to honor this Stop Payment Order.
We will need the following information:
• Your account number including suffix
• Date the check was written
• ACH/Check number and ACH/Check Amount
• Payee(s)
• Reason for stop payment
The Stop Payment Form must be faxed, mailed, or brought into any Tech CU Financial Center for the Stop Payment to take effect.
A Stop Payment Fee will be deducted from your account at the time that the Stop Payment Order is processed (Please see the Fee Schedule.)