Read some of the recent comments from our members about the outstanding service they received from our employees.



The staff was very friendly and knowledgeable.

Friendly, efficient.

Staff was very friendly, as always!

I had opened an account earlier in July and I got everything I needed to know right then and there from the service representatives.

Thank you for the service.

Staff did a great job with my loan process and I rated 5 star for excellent customer service

I appreciate the flexible scheduling of our paperwork signing. I was very impressed with the speed of which I received my checkbook. This was very helpful in paying our construction crew.

I didn't know I qualified for a higher yield account until a Tech CU representative pointed it out to me. Thanks!

Very fast set up of account.

The experience was great.

It was a smooth process and everything was well organized and easily done.

The fellow who helped us was very friendly and helpful and we were pleased with his suggestions and help.

Please thank Brian; he is a credit to your office; also please thank Marisa for alerting me to the new rate; she is also always very helpful and friendly.

The representative that handled my application is very helpful and professional!

I was in the Pleasanton Branch and the Manager I believe his name is David he was very helpful and very professional and helped me with a couple things that day. Thank you and yes I recommend you to my friends and family all the time Thank you.

Therese Huynh was extremely helpful, and made everything easy to understand. Thank You Therese!!!

Cindi Tsai and Alex at the Santa Teresa branch are always very helpful and friendly. The treatment is so much better than at a bank like BofA.

Staff was fine.

I enjoyed the personalized experience.

I had several action items to complete during my visit. The person handling my requests was friendly, capable, knowledgeable, and extremely helpful. If I need personal services at TCU again, I will seek her out specifically.

Tell them the good job they are doing every day.
The representative was very helpful and followed up by voice and email to make sure I had everything I needed.

I had a good experience.

All calls were returned on a timely manner

Irene in the San Jose office was very helpful and knowledgeable in getting my IRA Certificate of Deposit set up with the best interest rate available.

I was very satisfied with the prompt, courteous, and professional way that I encounter with your staff. I will recommend Tech Cu again and again to relatives and friends.

Denny was very helpful. Please commend him.

It was near closing and I felt really bad that I was going to make them stay longer to help me set up an account but the attendant was super nice about it. Took care of us even after their automatic light system shut off and was very helpful the entire way.

Tristen is wonderful! She always greets me with a smile.

Monica in the N. First Street location is always friendly and professional. She is a pleasure to work with and is always friendly.

Very quick to process my account and very helpful and courteous

Tech CU employees greet us with beautiful smiles, very charming ,helpful and knowledgeable.

Very good experience.

The representative was very enjoyable to work with and very informative.

The staff was very friendly, made it very easy to talk to and was not too formal. We were attended very quickly yet we did not seem to be rushed.

The Staff was very polite to the customer.

I dealt with Frank and he was great. He knew what he was doing and he got me in and out fast. That’s what I like.

Not only was the staff friendly and knowledgeable, they also shared in our enthusiasm about our daughter's upcoming college career. They made it fun to borrow money.

Leanne is the best!

Leanne Hernandez was a delight to work with. She was able to help my fiancé and I apply for joint accounts and met all our needs. Thank you Leanne.

Your representative was very knowledgeable and led me in the right direction for my son's savings account.

Everything was funded and recorded the next week. The whole process ran smoothly, and everyone was very pleasant to work with.

Opening a new saving account online was quick and easy. The website is very simple and easy to understand.

Very friendly, made sure I understood all the agreements and terms, and didn't pressure to open an account if I didn't want to.

Cheston Cheng has been our private banker for the past 4-5 years and has been extremely helpful, courteous and always goes the extra step to make sure our needs are satisfied. We have a 1st mortgage, HELOC account, Money Market account and checking account with TCU and have always been satisfied with the service on each of these.

I do not really remember the staff name, but she was very polite and helpful. Gave me some good info about operations and fees.

Clean & cool offices. Tellers were all professional.

Completely painless and very fast.

I am very happy about the service.

The staff is always knowledgeable and very courteous always willing to help.

The representative was understanding and responsive to my questions.

Yes, Smooth transaction no waiting.

The representative was very helpful and followed through on requests and even updated me on status and confirmation.

All of the staff members at the Campbell branch are extremely friendly and go out of their way to help out with any questions or concerns. Our favorite Tech CU representative is Elise!

We are satisfied with your service.

The representaives are always friendly and helpful. I appreciate having the branch at Hamilton & Bascom so that I don't have to bank by mail or go long distances.

Treat them to lunch.

Always count on them on opening on time.

He was nice and polite.

The Campbell branch tellers are very sweet and helpful. Always have a smile on their faces.

My private banker, Wendy Miner, is extremely friendly and helpful.

Very satisfied, a knowledgeable gentleman helped me and the transactions were accurately performed in the shortest possible time.

I have always found the staff in Mountain View to be courteous, prompt, and friendly

Very nice employees to work with.
 
People behind the counter and also phone support are very helpful and kind to deal with.

Went in to get a new ATM card. My old one was cracked. They promptly made me a new card. Very professional and speedy.

Excellent.

My wife goes to the Santa Teresa branch and loves her experience every time. She is recognized by the tellers and greeted very courteously every time.

There is no line and representatives are helpful.

Your staff is always professional and friendly.

Tech CU in general is the best Credit Union with respect to customer service. I've had accounts in various major banks, but the experience of Tech CU is always special, quick and accurate.

It was a simple transaction, but was handed well.

Transfer amount from an account to CD with a change was done as asked on time.

I’m happy when I can have quick and efficient services and that’s what I experienced at the San Jose Facility.

I really liked the person I spoke with.

The representative was very helpful.

I appreciate the fast accurate service I received.

Nice friendly people!

The staff at the Mountain View branch is very friendly always and easy to do business with. I like going to that branch.

No waiting and staff was very friendly.

If you have a story to share, send it to response@techcu.com.