Read some of the recent comments from our members about the outstanding service they received from our employees.




"The staff at Mountain View and Sunnyvale guided me through the Traveler’s check buying process."

"Friendly and responsive."

"They did their job with a smile and were professional."

"After the deposit, I also asked the other staff regarding the rate of home equity loan. I got the right answer I need."

"Very professional, friendly, and efficient."

"The loan / car purchase experience was smooth and as stress free as possible."

"The teller who helped me apologized even if I waited only for 3 minutes."

"Tech CU staff have always treated me wonderfully. In the past they have been very helpful with more complicated transactions."

"I appreciate the fast and friendly service."

"Friendly."

"Every time I go into the branch, all of your staff are very friendly and cheerful. My business is taken care of very professionally and accurately."

"Recognition and establish a point system to provide them with an award at the end of each year or semester."

"It was a walk-in deposit. Hard to screw up, if it had NOT gone well you certainly would have heard from me."

"The tellers were very friendly, and I didn't have to wait."

"The teller was very pleasant, quick and accurate."

"I've always had excellent service from Tech CU staff, regardless of the issue. I've increased my business as a result. Just closed my wife's checking account with Wells Fargo and opened a new account with Tech CU."

"Very fast and courteous staff. Always a pleasure to do a transaction there."

"I have dealt with several different reps and I am always greeted with a smile and a friendly voice. They are all knowledgeable and take care of my transactions very quickly."

"I have always been satisfied with the Customer service I get at Tech CU centers."

"She did all that i asked in a timely and kind manner."

"I am satisfied with the service. Thanks."

"Service with a smile!"

"I always receive great service at Tech Credit union and it is satisfying to see the tenured employees."

"Very pleasant person and knowledgeable."

"No waiting - Quick transaction without any additional paperwork for deposit as well as for withdrawal."

"The people at the Fremont center are always helpful, friendly, and efficient."

"Very helpful."

"They always have been courteous and friendly."

"I set up 2 accounts for my adult children and they were pleased and also very surprised at the fact they got their ATM cards on the spot."

"Usually in the Fremont office there is little or no wait for a teller. the one and only time that I had to wait, the teller looked at me and said that they were sorry for the wait and that they would be with me shortly. It wasn't even a long wait, probably 2 minutes at the most but they were still apologetic."

"As always, the experience was smooth."

"As always it was quick and easy."

"Tristen was gave us an excellent service."

"They answered my questions to my satisfaction and were very polite and professional."

"I received a NSF fee because a hold was on my tax check that I had deposited. The teller waived the NSF fee and explained to me the procedures on depositing checks with large amts."

"I used the secure email to open a certificate account with money from my checking account. It was done the next day. That was convenience for me, which I value."

"I have dealt with several different reps and I am always greeted with a smile and a friendly voice. They are all knowledgeable and take care of my transactions very quickly."

"I have always been satisfied with the Customer service I get at Tech CU centers."

"She did all that I asked in a timely and kind manner."

"I am satisfied with the service. Thanks."

If you have a story to share, send it to response@techcu.com.