USING ONLINE BANKING
BROWSER & SECURITY
USING ONLINE BANKING
What are the requirements for Tech CU Online Banking?
All that is required to use Online Banking is internet access, a Tech CU account and a one-time activation code that will be emailed to you after answering a few verification questions..
For security reasons, we also require that you have a current and valid e-mail address on file with us. When you perform select transaction and information changes within Online Banking, we will send a confirmation email to the email address we have on record. To update your e-mail address, log into Online Banking and select "update profile".
What costs are involved?
There is no cost and no limit for using Online Banking to access your accounts and perform most transactions. In addition, there are no service fees for using Bill Pay, eStatements, or eNotifications
However, there may be fees that are related to a particular transaction initiated within Online Banking. For instance, if you place a stop payment or a check reorder, you will be charged the applicable fee, just as if you submitted the request in person or by phone.
What types of accounts can I access?
You can review account balances for any of your checking, savings, certificates, Tech CU-held IRAs, auto loans, personal loans, equity loans, mortgages and Tech CU-held investments. You can access the history of any of these accounts by clicking on the account title on the balances screen. You can also perform most transactions on your accounts, such as transfers, check withdrawals, check orders and more.
For Tech CU credit cards through MBNA, log into https://www.ibsnetaccess.com to access your account online.
BROWSERS AND SECURITY
Is Tech CU Online Banking Secure?
Yes. We have taken strong measures to ensure that your information remains confidential.
Secure Browser: Certain browsers and certain computers have the ability to communicate securely by scrambling the information as it passes across the Internet. The method of communication is called SSL, or Secure Socket Layers. We require the use of a secure browser before a connection can be made to the transaction system.
Firewall: After you reach us using the secure browser, we take measures on our side to make sure your information is kept secure and confidential. Your information passes through a firewall, which is a computer specifically designed to keep out unauthorized users.
Login Security: We use an innovative login security system that give us multiple methods for authenticating the user, plus the ability for our users to authenticate us.
How do I know it is secure?
Online Banking can only be accessed by high level browsers that support SSL (Secure Socket Layers). SSL is a very complex and high-end encryption technique that ensures your information is protected and can only be viewed by you. Browsers display security in different ways. It is best to check with your browser's help facility to determine how security is displayed to you. If your browser does not support secure sessions, you will not be able to access Online Banking.
Can my account be blocked from access over the Internet?
Yes, we can place a block on your account that will prevent anyone, including you, from accessing your account over the internet. The block will still enable you to use other electronic services such as Call-24 Phone Banking and ATMs. These services can also be blocked if you wish. To block access to Online Banking, please contact us.
Which browsers can I use to access Online Banking?
Most recent versions of current browsers should work, however we strongly recommend the following which support the highest encryption methods available: Netscape 4.0 or higher, or Microsoft Internet Explorer 4.0 or higher will allow you to access the Technology Credit Union Online Banking site.