Tech CU Email Policy

Email is a great way of communicating with our members about Tech CU news & events, information regarding your account, and promotional information.

To help you know when an email message from Tech CU is legitimate, here are some guidelines to keep in mind:

We will not ask for your personal or financial information within the body of an email.
We will never ask for your ATM or credit card PIN and you should never give that information to anyone not authorized to use your account.
We will not ask you for ATM or credit card information in order to reactivate or renew your account, Online Banking or Bill Pay service.
We will not ask you to enter your User Name and Password in order to verify a transaction, activate a suspended account, or clear a security alert on your account. Any emails we send on security issues will be as a courtesy secondary contact.
We will not send you emails asking you to update your personal information by dialing a phone number. To update your information, use only the number on the back of your card or call our Contact Center at (800) 553-0880.
You always have the option of calling our Contact Center at (800) 553-0880 or visiting one of our Financial Centers to complete any transaction or check the validity of an email.
The only places where we will request your User Name and Password are: TechCU.com homepage login, Online Banking login page, loan pre-approval acceptance, and loan applications (optional).
Tech CU page URLs contain techcu.com, such as www.techcu.com, webbranch.techcu.com, membercompany.techcu.com. We do provide links to third-party resources, but they will not request your Tech CU account or login information.
The login page for Online Banking is webbranch.techcu.com or through our homepage at www.techcu.com.
In order to log into Online Banking, you will be shown your Security Image. If the Security Image is not correct or visible, do not enter your Password and call us at (800) 553-0880 for assistance.